PRIVACY POLICY

SIA "KURZEMES NEKUSTAMIE ĪPAŠUMI" (hereinafter – Controller or We) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how We collect, use, store, and protect the personal data you provide to us when visiting and using our website relianta.lv (hereinafter – Website), as well as when applying for our services.

1. Data Controller

The controller of your personal data is:

  • Company: SIA "KURZEMES NEKUSTAMIE ĪPAŠUMI"
  • Registration number: 41203066449
  • VAT registration number: LV41203066449
  • Legal and office address: Vismaņi k-5, Mārupes pag., Mārupes nov., LV-2167, Latvia
  • E-pasts datu aizsardzības jautājumos: info@relianta.lv
  • Phone: +371 29 350 313

2. What Personal Data Do We Process?

We process only the data that you voluntarily provide to us via contact and application forms on the Website, or through other communication channels:

  • Identification and contact details: Name, surname, email address, phone number, company represented (if applicable).
  • Inquiry and property details: Information regarding the selected service (construction, renovation, engineering systems, facility management, etc.), property location, project description, or other details provided in the message field.
  • Technical and usage data: IP address, browser type, device type, Website usage statistics (processed using cookies).

3. Purposes and Legal Basis of Data Processing

Your personal data is processed for the following purposes:

  1. To process service applications, consultations, and prepare offers:
  • Purpose: To process your request, communicate with you, and prepare a tailored offer.
  • Legal basis: Taking steps at your request prior to entering into a contract (GDPR Article 6(1)(b)) or legitimate interest in responding to customer inquiries (Article 6(1)(f)).
  1. For contract conclusion and execution:
  • Purpose: To ensure the execution of requested construction, renovation, or facility management services.
  • Legal basis: Performance of a contract (GDPR Article 6(1)(b)).
  1. For communication and customer support:
  • Purpose: To answer your questions and provide consultations.
  • Legal basis: Legitimate interest in providing quality customer service (GDPR Article 6(1)(f)).
  1. For Website improvement and analytics:
  • Purpose: To ensure Website security, technical functionality, and analyze user experience.
  • Legal basis: Legitimate interest of the Controller (GDPR Article 6(1)(f)) or your consent to the use of cookies (Article 6(1)(a)).

How Long Do We Store Your Data?

We store your personal data only as long as necessary to fulfill the purposes of processing or as required by applicable laws:

  • Consultation and inquiry data: Up to 1 year from the processing of the request if cooperation is not pursued.
  • Transaction and contract data: 10 years following the execution of the contract in accordance with Latvian legislation on accounting and statutory limitation periods.
  • Cookie data: In accordance with the lifespan of the specific cookie or until you withdraw your consent.

5. Data Transfer to Third Parties

We do not sell or transfer your personal data to third parties, except in the following cases:

  • To our service providers (processors): IT infrastructure and hosting providers, server maintenance providers, and accounting service providers operating under our instructions and ensuring appropriate data protection.
  • To state and law enforcement authorities: If required by applicable laws and regulations.

Your data is not transferred outside the European Economic Area (EEA), except when using international analytics or social media service providers (such as Google Analytics), in compliance with appropriate GDPR safeguards.

6. Your Rights as a Data Subject

Under the GDPR, you have the following rights:

  • Piekļūt saviem datiem: Pieprasīt informāciju par to, kādus Jūsu datus mēs apstrādājam.
  • Rectify data: Request the correction of inaccurate or incomplete data.
  • Erase data (right to be forgotten): Request the deletion of your personal data where there is no legal basis to continue processing it.
  • Restrict processing: Request the restriction of data processing under certain circumstances.
  • Object to processing: Object to data processing based on our legitimate interests.
  • Withdraw consent: Withdraw your previously given consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).
  • File a complaint: If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Data State Inspectorate of Latvia (www.dvi.gov.lv).

Lai īstenotu savas tiesības, lūdzu, sazinieties ar mums, rakstot uz e-pastu: info@relianta.lv.

7. Cookies

Our Website uses cookies to ensure its proper functioning, improve user experience, and gather usage statistics. You can control and/or delete cookies through your browser settings.

8. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time by publishing the updated version on the Website. We encourage you to review this page regularly to stay informed of any changes.